Guest Services Agent/Reservationist Position Available In Mecklenburg, North Carolina
Tallo's Job Summary: Guest Services Agent/Reservationist needed in Davidson, NC, by Landstar Management Holdings LLC. Part-time role offering $18/hr. Seeking detail-oriented individual with 2+ years of guest services experience, high school diploma, excellent communication skills, and proficiency in Microsoft Excel. Responsibilities include handling reservations, providing guest information, and resolving concerns professionally.
Job Description
Guest Services Agent/Reservationist Landstar Management Holdings LLC Davidson, NC Job Details Part-time $18 an hour 2 days ago Qualifications Microsoft Excel Mid-level High school diploma or GED Guest services Phone etiquette 2 years Communication skills
Full Job Description Job Title:
Guest Services Agent /
Reservationist Location:
Davidson, NC 28036
Job Type:
Part-Time Pay:
$18.00 per hour
Job Summary:
We are looking for a personable and detail-oriented Reservationist to join our team. You’ll be the first point of contact for guests, assisting with reservations and ensuring every interaction is smooth, professional, and guest-focused. This part-time role is perfect for someone who thrives in a fast-paced environment and enjoys helping others.
Schedule:
Saturdays:
10:00 AM
- 6:00 PM (In-Office) Wednesdays
-
Fridays:
4:00 PM
- 8:00 PM (In-Office) Additional hours may be available based on business needs.
Responsibilities:
Answer guest calls and emails regarding reservations, changes, and general inquiries Process and manage reservations using hospitality software with accuracy Provide personalized information about resort policies, amenities, and services Coordinate with on-site resort teams to meet guest needs Resolve guest concerns or escalate to the appropriate team member when necessary Perform administrative tasks including confirmation calls, chart reviews, and documentation Maintain guest information securely and professionally
Requirements:
Experience:
2+ years in guest services, hospitality, or reservations (required)
Education:
High school diploma or equivalent
Skills:
Excellent phone etiquette, problem-solving, multitasking, and communication skills
Tech:
Comfortable using Google Workspace, Excel, and reservation software
Availability:
Must be available for the above part-time schedule
Location:
Must be able to work in-office (Davidson, NC) for evening shifts and have a reliable home setup for occasional remote work
Work Location:
Weds-Sat:
In-person (Davidson, NC)
