Guest Services Representative Position Available In Onslow, North Carolina
Tallo's Job Summary: The Guest Services Representative at Courtyard Jacksonville 5046 Henderson Drive in Jacksonville, NC is responsible for providing exceptional customer service at the front desk, handling reservations, guest check-ins and outs, and assisting guests with dining and directions. The role requires strong attention to detail, excellent customer service skills, and a flexible schedule with rotating weekend shifts. The position offers a part-time salary of $11.00 per hour, with benefits such as on-the-job training and professional development assistance.
Job Description
Guest Services Representative Courtyard Jacksonville 5046 Henderson Drive, Jacksonville, NC 28546 The Guest Service Representative is responsible for exceptional customer service at the front desk and executes all tasks and systems to support the efficient delivery of guest satisfaction throughout their shift. This includes reservations via phone and in person, guest check in and out, guidance for guests in dining and directions, and the commitment to consistently wowing our guests with the quality of your service. Schedules require rotating weekend shifts from 11 PM to 7AM . Every shift includes billing, recording inventory and any other task necessary for the efficient operations of the hotel. Excellent customer service skills on the phone and in person Capacity to pay attention to details for billing and reservations Ability to navigate fast-paced environment Desire to meet/exceed exceptionally high standards Exceptional Attitude High degree of self motivation Flexible schedule Minimum of 2 years consistent employment experience required
Job Type:
Part-time Salary:
$11.00 per hour
Schedule:
Holidays Monday to Friday Night shift Weekend availability
Education:
High school or equivalent (Preferred)
Experience:
Hotel experience: 1 year (Preferred)
Work Location:
In person
Job Type:
Full-time Pay:
$9.58 – $19.23 per hour
Benefits:
On-the-job training Professional development assistance
Shift:
Morning shift Night shift
Work Location:
In person
