Front Desk Agent 3pm-11pm shift Position Available In Pasquotank, North Carolina

Front Desk Agent 3pm-11pm shift Comfort Inn Elizabeth City 306 S. Hughes Boulevard, Elizabeth City, NC 27909 The successful candidate should be outgoing and friendly with a great personality and a natural talent for customer service. We want our guests to feel as though they can get anything they might want or need at the drop of the hat, so as the Front Desk Agent, it would be your job to provide that.

Tasks:

Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs Make reservations or appointments for guests who want to avail themselves of local entertainment or services Answer guest calls and record details of each conversation for future follow-up Meet and exceed guests’ expectations by anticipating the services they might require and suggesting local venues Maintain constant communication with guests in advance of weddings, corporate retreats and other in-house events to ensure we’re prepared for them

Skills and Requirements:

High school diploma/GED preferred 1+ years’ front desk experience in the hospitality industry preferred 2+ years’ customer service experience preferred Excellent written and verbal communication skills Familiarity with Choice Advantage is a plus All shifts available Summary As a Front Desk Agent, you will be the first point of contact for guests, providing exceptional customer service and ensuring a welcoming atmosphere. Reporting to the Front Desk Manager, your role will involve managing multi-line phone systems, handling reservations, and assisting with administrative tasks. Your core skills in communication, organization, and computer literacy will be essential in delivering efficient service. With a focus on hospitality, you will utilize your relevant experience in customer support and office management to enhance the guest experience and contribute to the smooth operation of our front desk. If your interested in any position that we are hiring for please come into the hotel and fill out a application and do a interview if you have not ever been in for one if you have had a interview before just fill your application out on here and we will go through all applications

Job Types:

Full-time, Part-time Pay:

$10.00 per hour

Benefits:

Employee discount Paid time off

Schedule:

8 hour shift

Work Location:

In person