Fairfield Inn & Suites Asheboro – Front Desk Agent Position Available In Randolph, North Carolina
Tallo's Job Summary: Join Our Team at Fairfield Inn & Suites Asheboro as a Front Desk Agent! This pivotal role involves providing exceptional customer service, managing guest interactions, and ensuring smooth front desk operations. Ideal candidates possess strong communication, problem-solving, multitasking, and financial skills. High school diploma or equivalent required. Full-time positions offer competitive benefits, including medical, dental, and vision coverage, paid time off, and more.
Job Description
Fairfield Inn & Suites Asheboro – Front Desk Agent 3.0 3.0 out of 5 stars 920 Executive Way, Asheboro, NC 27203 Join Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence:
Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
Communication:
Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem-Solving:
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking Ability:
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
Financial Skills:
Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
Asheboro’s newest and most modern hotel provides a great stay for all your hotel needs. Closely located to the North Carolina Zoo, Seagrove Pottery and Victory Junction; the Fairfield Inn offers an indoor heated pool and hot tub for indoor recreation when the outdoors does not cooperate. Guests can enjoy our complimentary deluxe continental breakfast, featuring our Belgium waffles, scrambled eggs, sausage or bacon. We are within walking distance of Zaxby’s,KickBack Jack’s, IHOP, Riteaid and Sheetz. For our guests who need a midnight snack, the Fairfield Inn offers a 24-hour snack market where they can by cold beverages, chips, candy and juice. At the Fairfield Inn & Suites Asheboro, our guests are our #1 priority.
