Night Auditor/Front Desk Clerk Position Available In Surry, North Carolina

Night Auditor/Front Desk Clerk 3.3 3.3 out of 5 stars 628 Cc Camp Road, Elkin, NC 28621 Job Summary We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment. Responsibilities Greet guests upon arrival with a warm and friendly demeanor. Manage check-in and check-out processes efficiently. Answer phone calls promptly, utilizing excellent phone etiquette. Handle guest inquiries and resolve any issues or concerns with professionalism. Maintain accurate records of guest information and reservations. Assist with night audit duties as required. Provide information about hotel amenities, services, and local attractions. Collaborate with other hotel departments to ensure guest satisfaction. Uphold high standards of guest services and hospitality management. Skills Proficiency in phone systems and strong phone etiquette. Experience in guest services and guest relations within the hospitality industry. Knowledge of hotel management practices is preferred. Multilingual abilities are a plus, enhancing communication with diverse guests. Strong organizational skills and attention to detail. Ability to work well under pressure while maintaining a positive attitude. Familiarity with night audit processes is beneficial but not mandatory. Join our team as a Front Desk Agent to provide outstanding service while creating memorable experiences for our guests!

Job Types:

Full-time, Part-time Benefits:

Employee discount Flexible schedule

Schedule:

Night shift Overnight shift Ability to

Commute:

Elkin, NC 28621 (Required) Ability to

Relocate:

Elkin, NC 28621: Relocate before starting work (Required)

Work Location:

In person