Front Desk Agent Position Available In Wake, North Carolina

Front Desk Agent Carolina Smile Spa Raleigh, NC Job Details Full-time $20

• $28 an hour 12 hours ago Benefits Dental insurance 401(k) Paid time off Vision insurance Employee discount Opportunities for advancement Flexible schedule Qualifications Bilingual Insurance verification Customer service Dental receptionist Transcription Medical administrative support Front desk Dental office experience Computer skills Typing 1 year Order entry Communication skills Medical receptionist Entry level Dental clinic

Full Job Description Job Summary:

We are seeking a friendly and professional Front Desk Agent to join our start up team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a positive experience from check-in to check-out. Your role will involve handling guest inquiries, managing reservations, and assisting with various administrative tasks, including scheduling, insurance verification, billing, documentations.

Responsibilities:

• Greet and welcome guests in a warm and friendly manner
• Check-in and check-out guests efficiently and accurately
• Answer phone calls and respond to guest inquiries promptly
• Assist guests with special requests or needs
• Handle guest complaints or concerns with professionalism and empathy
• Maintain accurate records of patient interactions and transactions
• Assist with event planning and coordination as needed
• Perform general administrative duties such as data entry, filing, and correspondence

Qualifications:

• Previous experience as a front desk agent, clerk, or in a similar customer service role is preferred
• Strong communication skills, both verbal and written
• Excellent customer service and interpersonal skills
• Proficient in typing and computer skills
• Ability to handle multiple tasks simultaneously with attention to detail
• Knowledge of order entry systems or software is a plus
• Experience in a medical receptionist or dental office setting is a bonus
• Experience with insurance verification and billing
• Ability to transcribe information accurately is an advantage We offer competitive pay rates and opportunities for career advancement.

If you are passionate about providing exceptional customer service and enjoy working in a fast-paced environment, we would love to hear from you.

Note:

This job description is intended to provide a general overview of the position. It is not an exhaustive list of all responsibilities, duties, qualifications, or requirements associated with the job.

Job Type:

Full-time Pay:

$20.00

• $28.

00 per hour Expected hours: 36 per week

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Paid time off Vision insurance

Schedule:

8 hour shift

Experience:

Dental clinic: 1 year (Required) Ability to

Commute:

Raleigh, NC 27609 (Required) Ability to

Relocate:

Raleigh, NC 27609: Relocate before starting work (Required)

Work Location:

In person