Hotel Front Desk Agent Quick Hire Full and Parttime Position Available In Wake, North Carolina
Tallo's Job Summary: We are hiring Full and Part-time Hotel Front Desk Agents at Days Inn & Suites in Morrisville, NC. Starting at $14 an hour, you will be responsible for guest check-in/out, reservations, and providing information about our rooms and amenities. Ideal candidates have customer service skills and hotel experience. Join us in creating a memorable stay for our guests.
Job Description
Hotel Front Desk Agent Quick Hire Full and Parttime Days Inn & Suites Morrisville, NC Job Details Full-time From $14 an hour 1 day ago Benefits Paid holidays Paid time off Employee discount Qualifications Customer service Organizational skills Front desk Communication skills Hotel experience Entry level Full Job Description We are looking for a Full Time and Pert time Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients’ complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Skills Work experience as a Hotel Front Desk Agent, Receptionist or similar role Experience with hotel reservations software. Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Degree in hotel management is a plus
Job Type:
Full-time Pay:
From $14.00 per hour
Benefits:
Employee discount Paid time off
Schedule:
Holidays Monday to Friday Night shift Weekends as needed
Work Location:
In person
