Spa Attendant/Front Desk Position Available In Hillsborough, New Hampshire

Spa Attendant/Front Desk Award Winning…. Innovations The Salon & Spa Merrimack, NH Job Details Part-time $12 – $14 an hour 1 day ago Benefits Paid time off Employee discount Qualifications Customer service Greeting customers Mid-level High school diploma or GED Analysis skills Driver’s License Data entry Front desk Computer skills Typing Guest services 2 years Communication skills Hotel experience

Full Job Description Hours:

Tue:

Spa Attendant 9:45-2pm

Thu:

Spa Attendant 9:45-2pm

Sat:

Spa Attendant 9:45-2pm

Sun :

Front Desk 8:30-5:30pm

Spa Attendant/Front Desk Job Description Spa Attendant/Front Desk:

The Spa Attendant/Front Desk Attendant exudes warmth and graciousness as the first and last impression of the spa. This position includes working in the spa, utilizing scheduling software, working directly with multiple guests and service providers. They are knowledgeable on all salon and spa treatments, products and the point of sale process. Main Job Tasks and Responsibilities warmly greet arriving guests confidently and enthusiastically answer calls and respond to emails handle customer inquiries both in-person and via phone accurately schedule guest appointments in Salon & Spa Software cash-out guests at the completion of services or product purchases research required guest information using available resources manage and resolve customer concerns provide customers with product and service information enter new customer information into Salon & Spa Software update existing customer information process orders, forms and applications identify and escalate priority issues route calls to the appropriate resource follow up customer calls where necessary document all call information according to standard operating procedures Education and Experience high school diploma or equivalent experience in a front desk guest services environment required experience in face to face guest interaction proficient in relevant computer applications knowledge of customer service principles and practices knowledge of basic phone systems and their use good data entry and typing skills knowledge of administration and clerical processes Key Competencies verbal and written communication skills listening skills problem analysis and problem-solving customer service orientation organizational skills attention to detail adaptability teamwork

Job Type:

Part-time Pay:

$12.00 – $14.00 per hour

Benefits:

Employee discount Paid time off

Schedule:

Day shift Application Question(s): Can you work the exact hours as posted in the Ad? Are you willing to undergo a background check, in accordance with local law and regulations?

Experience:

Guest services:

Salon/Spa or Hotel Front Desk:

2 years (Required)

License/Certification:

Driver’s License (Required) Ability to

Commute:

Merrimack, NH (Required)

Work Location:

In person