Front Desk Agent Position Available In Gloucester, New Jersey

Front Desk Agent Foundations Physical Therapy Washington Township, NJ Job Details Part-time $18.50 – $20.00 an hour 1 day ago Qualifications Bilingual Microsoft Word Microsoft Excel Customer service Front desk experience (3-5 years) Mid-level Organizational skills Front desk Document management Communication skills Time management Full Job Description Job Summary We are seeking a dedicated and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our clients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong organizational skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Duties Greet and assist clients as they arrive, ensuring a positive first impression. Manage phone systems, directing calls appropriately and responding to inquiries in a timely manner. Schedule appointments and maintain an organized calendar for the office. Handle administrative tasks such as filing, data entry, and maintaining patient records. Process payments and manage copay analysis reports. Check insurance benefits and relay information to patients. Collaborate with medical staff to ensure seamless patient flow and communication. Maintain cleanliness and organization of the front desk area. Provide support in managing office supplies and inventory as needed. Skills Proven experience as a Front Desk Agent or similar role, preferably in a medical setting. Proficiency in Google Workspace applications for document management and communication. Strong customer service skills with the ability to handle inquiries professionally. Familiarity with phone systems and basic office equipment. Excellent time management skills to prioritize tasks effectively. Bilingual abilities are a plus, enhancing communication with diverse clients. Attention to detail with strong organizational skills for maintaining accurate records. Join our team as a Front Desk Agent where your contributions will be valued, and you will play an essential role in creating a welcoming environment for our clients!

Job Type:

Part-time Pay:

$18.50 – $20.00 per hour Expected hours: 24 – 28 per week

Schedule:

8 hour shift

Experience:

Front desk: 2 years (Preferred) Ability to

Commute:

Township of Washington, NJ 07676 (Required)

Work Location:

In person