Hotel Front Desk Agent Position Available In Union, New Jersey

Hotel Front Desk Agent Holiday Inn Express and suites Linden NJ Linden, NJ Job Details Part-time | Full-time From $17 an hour 19 hours ago Benefits Employee discount Professional development assistance Flexible schedule Qualifications Bilingual Hospitality Computer operation Spanish Guest relations Customer service Night audit Word processing Basic math English Host/hostess experience High school diploma or GED Driver’s License First Aid Certification Driving Organizational skills Front desk Typing Guest services Phone etiquette Associate’s degree Cash handling Communication skills Hotel experience Entry level Time management Hospitality management Full Job Description Front Desk Agent – Holiday Inn Linden, NJ Holiday Inn Linden is seeking a friendly and professional Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in delivering outstanding hospitality and ensuring a memorable stay.

Responsibilities:

Welcome guests upon arrival and provide information about hotel services, amenities, and local attractions. Assist with check-in and check-out procedures efficiently and courteously. Handle guest inquiries, requests, and concerns in a prompt and professional manner. Manage reservations, process payments, and operate the phone system. Perform night audit duties as required. Maintain a clean and organized front desk area. Organize, stock, and maintain the hotel’s market shop. Ensure all market shop items are properly restocked and that no expired products are available for sale. Conduct front desk inventory and maintain accurate records. Follow waste management procedures to ensure a clean and eco-friendly environment.

Requirements:

Previous experience in a hotel or hospitality environment is required . Bilingual prefered and IHG experience is strongly Prefered Strong communication skills; fluency in multiple languages is a plus. Knowledge of front desk operations and guest service best practices. Excellent time management skills to handle multiple tasks efficiently. Ability to remain calm and professional in high-pressure situations. Proficiency in using office equipment and computer systems. Ability to stand for extended periods. Capability to lift up to 20 lbs. Other duties as assigned IHG experience preferrred Join our team at Holiday Inn Linden, NJ , and be part of an environment that values exceptional guest service and teamwork!

Job Types:

Full-time, Part-time Pay:

From $17.00 per hour Expected hours: No more than 48 per week

Benefits:

Employee discount Flexible schedule Professional development assistance

Schedule:

8 hour shift Day shift Evenings as needed Evening shift Every weekend Holidays Morning shift Nights as needed Night shift Overnight shift Weekends as needed Weekends only People with a criminal record are encouraged to apply

Work Location:

In person