Front Desk Clerk – 2nd Shift Position Available In Chautauqua, New York

Front Desk Clerk – 2nd Shift 2.2 2.2 out of 5 stars 215 West Lake Road, Mayville, NY 14757 Overview We are seeking a dedicated and friendly Front Desk Agent to join our hospitality team. As the first point of contact for our guests, you will play a crucial role in providing exceptional guest services and ensuring a welcoming atmosphere. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to manage various tasks efficiently in a fast-paced environment. Duties Greet and welcome guests upon arrival, ensuring a warm and friendly atmosphere. Manage check-in and check-out processes efficiently while maintaining accurate guest records. Handle guest inquiries, requests, and complaints with professionalism and courtesy. Provide information about hotel services, local attractions, and amenities to enhance the guest experience. Assist with reservations and modifications using hotel management software. Maintain the front desk area in an organized and presentable manner. Collaborate with housekeeping and maintenance teams to address guest needs promptly. Uphold high standards of phone etiquette while managing incoming calls. Requirements Previous experience in guest services or front desk operations within the hospitality industry is preferred. Strong communication skills with an emphasis on guest relations; multilingual abilities are a plus. Excellent organizational skills and attention to detail. Ability to work flexible hours, including nights, weekends, and holidays as needed. A positive attitude and a commitment to providing exceptional service in a resort or hotel setting.

Job Type:

Full-time Pay:

From $16.00 per hour Expected hours: 32 – 40 per week

Benefits:

Employee discount Health insurance Paid time off

Schedule:

8 hour shift Evening shift Every weekend

Holidays Work Location:

In person