Front Desk Agent | Buffalo Marriott LECOM HARBORCENTER Position Available In Erie, New York

Front Desk Agent | Buffalo Marriott

LECOM HARBORCENTER

Shaner Operating Corporation – 3.0 Buffalo, NY Job Details Part-time From $16 an hour 21 hours ago Benefits Paid holidays Health insurance Paid time off Qualifications Bilingual Spanish Management Customer service English High school diploma or GED Computer skills Hotel experience Entry level Full Job Description About The Team Shaner Hotels has an amazing opportunity at our 205 room Buffalo Marriott

LECOM HARBORCENTER.

Located off I-190 in downtown Buffalo’s Canalside Entertainment District, the Buffalo Marriott

LECOM HARBORCENTER

is attached to Key Bank Center, the home of the NHL Buffalo Sabres. Niagara Falls, a natural wonder of the world, is just a short drive away. This hotel features modern rooms, elegant meeting space and a seventh-floor restaurant and bar offering stunning views of Lake Erie and the Buffalo skyline. About Us Shaner Hotel Group Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry. Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety ofservicesfor investors, hotel owners and brands—including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!

Job Description:

Be available to work a flexible schedule, including weekends, holidays, and varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports to designated departments/personnel. Resolve discrepancies on the room status report with Housekeeping. Other duties as assigned. Responsibilities Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner. Qualifications High school graduate or equivalent. Minimum one year customer service experience; previous hotel experience preferred. Ability to satisfactorily communicate with guests, management, and co-workers to their understanding. Computer experience preferred. Bilingual English/Spanish a plus. Knowledge of local activities and attractions appropriate for clientele.

Job Type:

Part-time Pay:

Starting at $16 USD/ hour.

Work Location :

In person.

Benefits:

Health insurance Paid time off 8 Paid holidays Marriott Hotel Discounts 2 Complimentary night hotel stays per year at any Shaner Hotel property 1 Complimentary meal per shift worked Located on bus and metro routes.