Front Desk Agent Position Available In Monroe, New York

Front Desk Agent Advanced Endodontic Solutions and Implantology Fairport, NY 14450 Job Overview We are seeking a dedicated and professional Front Desk Agent with Dental Assisting experience to join our stellar team. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to manage multiple tasks efficiently in a fast-paced environment. Duties Greet patients upon arrival and check them in/out with accuracy and professionalism. Manage phone systems to handle incoming calls, inquiries, and appointments effectively. Provide excellent customer service by addressing patient needs and resolving any issues promptly. Perform data entry tasks to maintain accurate records of patient information and appointments. Exhibit strong phone etiquette. Support other administrative tasks as needed to enhance overall operational efficiency. Experience Previous experience in front desk operations and chair-side assisting is a must. Familiarity with phone systems and computer proficiency. Strong time management skills with the ability to prioritize tasks effectively. Must have a driver’s license, ability to commute to Canandaigua location weekly, availability Monday through Friday 8am-6pm.

Job Type:

Full-time Pay:

$20.00 – $25.00 per hour Expected hours: 35 – 45 per week

Benefits:

401(k) matching Health insurance Paid time off Professional development assistance

Schedule:

8 hour shift Monday to

Friday Experience:

Front desk: 1 year (Required) Dental assisting: 1 year (Required)

License/Certification:

Driver’s License (Required)

Work Location:

In person