Front Desk Spa Associate Position Available In Nassau, New York

Front Desk Spa Associate Red Hots Spa at Roslyn 1500 Old Northern Boulevard, Roslyn, NY 11576

Front Desk Associate Locations :

Roslyn, NY & Garden City Hotel, Garden City, NY Job Type:

Part-Time or Full-Time Compensation:

$18/hr. + commission on retail and package sales, free monthly services, employee discounts, perks & growth potential

Availability Requirement:

Must be available for at least one weekend day and one evening shift per week Red Hots Spa, a high-end luxury day spa with two locations, is seeking a polished, professional, and high-performing Front Desk Associate to join our team. We deliver five-star spa experiences, and we are looking for someone who can operate with that same level of excellence and attention to detail.

Who You Are:

Experienced in hospitality, restaurant, hotel, beauty, spa, or salon environments Able to manage a heavy staff scheduling book while staying calm, focused, and detail-oriented A proactive thinker who can prioritize, multitask, and see opportunities to improve the client and team experience Skilled in booking quality appointments and performing thorough, accurate consultations/ confirmations Knowledgeable or eager to learn about spa services and how they work together Tech-savvy and familiar with POS systems and scheduling software (Mevo experience a plus) Well-spoken, organized, dependable, and solution-oriented Naturally friendly, poised, and comfortable in a fast-paced, luxury setting A dependable team player who goes above and beyond to support the guest journey and the spa team

Key Responsibilities:

Greet clients with professionalism, warmth, and polish Book appointments strategically and accurately, ensuring services are timed and paired properly Perform comprehensive appointment confirmations that protect the quality and flow of the spa day Manage a full and dynamic service schedule for multiple staff across both locations Coordinate service timing, staff availability, and client requests in real time Support front desk flow including check-in/out, retail transactions, and gift card sales Upsell services and products where appropriate with confidence and brand knowledge Learn and retain menu offerings, service groupings, and product knowledge Identify scheduling or service opportunities and communicate them clearly and efficiently Maintain a neat, calm, and elevated front desk experience for all guests and team members

Requirements:

1+ year experience in a front desk, scheduling, or luxury customer service role Must be available at least one weekend day and one evening shift per week Flexibility to work at either Roslyn or Garden City Hotel location Ability to prioritize in a fast-paced, ever-changing environment Excellent verbal communication, follow-through, and organizational skills Proficiency with computers and booking software (Mevo or similar preferred) Knowledge of spa, wellness, or beauty services a strong plus A passion for customer service and delivering high-end experiences Motivated to learn, grow, and thrive in a collaborative, fast-moving team

Spa Hours of Operation:

Monday, Tuesday, Wednesday, Friday, Saturday:

10 AM•6

PM Thursday:

10 AM•7

PM Sunday:

10 AM•5 PM At Red Hots Spa, we create more than just appointments — we craft luxury, customizable, five star experiences. If you’re looking for a dynamic, supportive, and elevated workplace where your skills are valued and your growth is supported, we’d love to meet you. _ Apply today to be a part of something exceptional!!! _

Job Types:

Full-time, Part-time Pay:

From $18.00 per hour Expected hours: No less than 24 per week

Benefits:

Employee discount Flexible schedule Health insurance Paid time off

Shift:

4 hour shift 8 hour shift

Work Location:

In person