Front Desk / Box Office Associate Position Available In New York, New York
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Job Description
FRONT DESK / BOX OFFICE ASSOCIATE
CATEGORY:
ADMINISTRATIVE
59E59 Theaters
New York, NY
US
JOB DETAILS
DESCRIPTION
The Front Desk / Box Office Associate is responsible for greeting visitors to the theater on weekday mornings, and providing customer service as part of the Box Office team.
In alignment with our Community Agreement, The Front Desk Associate is responsible for upholding 59E59’s mission, our dedication to inclusion, diversity, equity and accessibility (IDEA) in the workplace, and ourmitment to be an anti-racistanization.
s to: Box Office Manager
Hours:
part-time, Tues – Wed 8am-12pm required. General availability for other weekdays, weekends and evening shifts strongly preferred.
Duties include, but are not limited to:
receiving deliveries,
signing in and directing visitors,
in-person and telephone ticket sales,
distributing tickets at will call,
processing email ticket orders through Spektrix, and
providing exceptional customer service to theater members, single ticket buyers and visiting theaterpanies.
A strong performing-arts background, cash-handling and customer service experience is required. Performing-arts box office experience is preferred, particularly withputerized ticketing systems and window sales. Experience in Google Drive (Docs/Sheets/Forms) is a plus.
Qualifications/Requirements:
The ideal candidate will be detail-oriented, meticulous, aggressively punctual, even-tempered, kind, good-humored, professional in appearance and clear in both spoken and writtenmunication.
Must be proficient in Google Docs, Sheets and Forms
Stronganizational andmunication skills
Customer service and cash-handling experience
Strong performing-arts background
The ability to work independently
Strong interpersonal written and oralmunication skills
Additional duties as assigned by Box Office Manager
This job description is intended to convey information essential to understanding the scope of the position and is not intended to be an exhaustive list of experience, skills, efforts, duties, responsibilities or working conditions associated with the position.
Qualified candidates should email a cover letter (in body of email) and resume (as a Word or PDF attachment) including 2-3 work references to jobs59e59, with your full name/Box Office and Front Desk Associate in the subject line. Only those considered to be good candidates for the position will be contacted. No phone calls please.
SALARY
SALARY
$18.80 – $18.80 per hour
BY EMAIL
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