Springhill Suites Long Island Brookhaven – Front Desk Agent Position Available In Suffolk, New York
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Job Description
Springhill Suites Long Island Brookhaven – Front Desk Agent 3.0 3.0 out of 5 stars 2 Sawgrass Dr, Bellport, NY 11713 Join Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence:
Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
Communication:
Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem-Solving:
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking Ability:
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
Financial Skills:
Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
Enjoy the little extras at SpringHill Suites Long Island Brookhaven. Our Brookhaven NY hotel has everything you need to elevate your stay. Relax in our suites with free Wi-Fi, plush Marriott bedding, and ergonomic workspaces. Start your day with selections from our free breakfast and try lunch and dinner at local restaurants near our hotel like Porters on the Lane, Medford Pastaria, Drift 82 and Rhum. Be your best self during travel at our 24-hour fitness center or enjoy outdoor recreation nearby at Wertheim National Wildlife Refuge. During your stay, enjoy easy access to attractions like Lasorta Legacy Park, Stony Brook University, Gateway Playhouse, and the Long Island Community Hospital Amphitheater. Our convenient location near MacArthur Airport, Caithness Energy, and Amneal also makes our event venues a great choice for your upcoming meeting or special occasion. Whether you’re in town for business or pleasure, make the most of it at SpringHill Suites Long Island Brookhaven. Our goal is to make every guest feel at home. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you’re looking for a place where you can grow, succeed, and belong, come join us!
