Front Desk Agent/Night Auditor Position Available In Chester, Pennsylvania

Front Desk Agent/Night Auditor 3.5 3.5 out of 5 stars Berwyn, PA 19312 Company Overview Fairfield Inn and Suites by Marriott is a leading name in the hospitality industry, dedicated to providing exceptional service and comfort to our guests. Our commitment to quality and guest satisfaction sets us apart as a preferred destination for travelers. Summary We are seeking a Front Desk Clerk/Night Auditor to join our team at Comfort Inn by Choice Hotels. This role is essential in ensuring smooth operations during night shifts while providing outstanding customer service to our guests. You will play a key role in creating a welcoming atmosphere and managing front desk activities. Responsibilities Greet and assist guests upon arrival and departure, ensuring a warm welcome. Perform night audits to verify the accuracy of financial transactions and reports. Manage front desk operations, including check-ins, check-outs, and reservations. Handle guest inquiries and resolve any issues or complaints promptly. Maintain accurate records of guest information and transactions using hotel management software. Communicate effectively with other staff members to ensure seamless service delivery. Provide information about hotel amenities, local attractions, and services available. Requirements Previous experience in a hotel or front desk role is preferred. Strong customer service skills with the ability to handle guest inquiries professionally. Basic knowledge of night audit procedures and hotel management systems is an advantage. Multilingual or bilingual capabilities are a plus for enhancing guest relations. Excellent communication skills, both verbal and written. If you are passionate about hospitality and ready to make an impact on our guests’ experiences, we invite you to apply today for the Front Desk Clerk/Night Auditor position at Comfort Inn by Choice Hotels!

Job Type:

Part-time Pay:

$17.00 – $18.00 per hour

Benefits:

Employee discount

Schedule:

Evening shift Holidays Morning shift Overnight shift

Work Location:

In person