Fairfield Inn DuBois Front Desk Agent Position Available In Clearfield, Pennsylvania
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Job Description
- ABOUT
THE TEAM
- Shaner Hotels has an amazing opportunity at our DuBois Fairfield Inn & Suites located in DuBois, Pennsylvania. The 91-room Fairfield Inn & Suites DuBois is located off I-80. We offer our guests free hot breakfast, free Wi-Fi, fitness and business centers, and guest laundry.
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ABOUT US
- Shaner Hotel Group
- Shaner Hotels is one of the foremost award-winning hospitality owner-operators and management companies in the hospitality industry.
Our current portfolio consists of over 65 full-service, select-service, extended-stay and resort properties with more than 7,500 rooms in 14 states and four countries. We partner with the top Hospitality Brands including independent locations as well. We provide a variety of services for investors, hotel owners and brands-including hotel development, design and construction, e-commerce, and revenue management. You can find out more by visiting our website, www.shanercorp.com!
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JOB DESCRIPTION
- Be available to work a flexible schedule, including weekends, holidays, and varied shifts
- Handle guest complaints ensuring guest satisfaction
- Process all check-ins and check-outs according to established hotel requirements
- Adhere to payment, cash handling and credit policies/procedures
- Generate, print, and distribute daily reports to designated departments/personnel
- Resolve discrepancies on the room status report with Housekeeping
- Other duties as assigned.
- Responsibilities
- Provide superior guest services including check-in/check-out hotel guests courteously and efficiently; process all payments according to established hotel requirements; Provide information and services to any guest or visitor in a friendly, professional manner.
- Qualifications
- High school graduate or equivalent
- Minimum one year customer service experience; previous hotel experience preferred
- Ability to satisfactorily communicate with guests, management, and co-workers to their understanding
- Computer experience preferred
- Bilingual English/Spanish a plus
- Knowledge of local activities and attractions appropriate for clientele.
Starting Pay $15.00 per hourTo view the full job description, [click here](https://www.aplitrak.com/?adid=YmJnZW5lcmljLjI4NjM5LjEwODY1QHNoYW5lcmNvcnBjb21wLmFwbGl0cmFrLmNvbQ)
