Front Desk Agent/Night Auditor Position Available In Clearfield, Pennsylvania

Front Desk Agent/Night Auditor Hampton Inn DuBois, PA 15801

Overview:

We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will provide exceptional customer service to ensure a positive experience during their stay. This is a great opportunity to work in the hospitality industry and contribute to creating a welcoming atmosphere for our guests.

Duties:

• Greet guests with a warm and friendly welcome
• Check-in and check-out guests efficiently and accurately
• Provide information about hotel facilities, services, and local attractions
• Handle guest inquiries, requests, and complaints promptly and professionally
• Assist guests with reservations, room assignments, and special accommodations
• Maintain accurate guest records and ensure confidentiality of personal information
• Process payments and maintain cash handling procedures
• Answer phone calls and direct them to the appropriate department or staff member
• Assist with administrative tasks such as filing, data entry, and inventory management

Experience:

• Previous experience in a front desk or guest service role preferred
• Knowledge of hotel reservation systems is a plus
• Strong guest relations skills with the ability to provide exceptional customer service
• Excellent phone etiquette and familiarity with phone systems
• Ability to handle difficult situations with patience and professionalism
• Strong attention to detail and organizational skills If you are passionate about delivering outstanding customer service in a fast-paced hospitality environment, we would love to hear from you.

Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests.

Note:

All positions must be paid, including internship positions.

Job Types:

Full-time, Part-time Pay:

$12.00

• $13.

00 per hour

Benefits:

Employee discount

Schedule:

4 hour shift 8 hour shift Day shift Evening shift Holidays Rotating weekends Weekends as needed

Work Location:

In person