Front Desk Agent (Part-Time) Position Available In Cumberland, Pennsylvania

Front Desk Agent (Part-Time) 3.5 3.5 out of 5 stars 77 Shady Lane, Carlisle, PA 17013 Comfort Inn Turnpike seeking a reliable and customer-focused Front Desk Agent to join our team part time. As the first point of contact for our guests, the ideal candidate will possess excellent communication skills, a friendly demeanor, and a commitment to providing exceptional customer service. This position requires weekend work.

Responsibilities:

Customer Service:

Greet guests warmly and provide a positive first impression. Assist guests with check-in and check-out procedures. Address guest inquiries, requests, and concerns promptly and professionally.

Reservation Management:

Manage reservations, ensuring accuracy and efficiency. Process payments and handle billing inquiries.

Communication:

Answer and direct incoming calls in a courteous manner. Relay messages and provide information to guests and other hotel departments.

Administrative Tasks:

Maintain a clean and organized front desk area. Perform basic clerical duties, such as filing and data entry.

Problem Resolution:

Handle guest issues and complaints effectively, seeking assistance from management when needed.

Security:

Monitor and control access to the premises. Follow security protocols to ensure the safety of guests and staff.

Qualifications:

Previous experience in a customer service or hospitality role is preferred. Strong communication and interpersonal skills. Ability to multitask and prioritize in a fast-paced environment. Familiarity with hotel reservation systems is a plus. Professional appearance and demeanor. High school diploma or equivalent.

Requirements:

Must be available to work weekends, either first or second shift. Punctuality and reliability are essential.

Benefits:

Competitive hourly wage. Opportunities for career growth within the organization. Employee discounts on accommodations and other services. If you are a friendly and organized individual with a passion for delivering exceptional customer service, we invite you to apply for the Weekend Front Desk Agent position.

Job Type:

Part-time Pay:

$13.00 per hour

Benefits:

Employee discount

Schedule:

8 hour shift Day shift Evening shift Every weekend Holidays Morning shift Weekends only Shift availability: Night Shift (Preferred) Day Shift (Preferred) Ability to

Commute:

Carlisle, PA 17013 (Required) Ability to

Relocate:

Carlisle, PA 17013: Relocate before starting work (Required)

Work Location:

In person