3rd Shift Front Desk Agent Position Available In Lancaster, Pennsylvania

3rd Shift Front Desk Agent Extended Stay America Suites Lancaster County 314 Primrose Ln, Mountville, PA 17554

• Job Overview:

• We are seeking a Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and creating a positive experience for all visitors. Part Time and Full Time 3rd Shift Hours are 10:00pm to 6:00am Opportunity for extra hours

• Responsibilities:

• Greet and welcome guests in a friendly and professional manner
• Check guests in and out efficiently
• Handle guest inquiries and provide information about hotel services, facilities, and local attractions
• Process reservations and cancellations accurately
• Manage phone calls and reservations using hotel management software
• Ensure the lobby area is clean and presentable

• Laundry:

  Washing, drying & folding linens and towels

• Requirements:

• Reliability is important to our team.
• Previous experience in hospitality or guest services preferred
• Proficiency in using phone systems and hotel management software
• Strong communication skills with a focus on guest relations
• Ability to speak multiple languages is a plus (Bilingual or Multilingual) Joining our team as a Front Desk Agent offers the opportunity to be part of a dynamic hospitality environment where your customer service skills will shine.

Job Types:

Full-time, Part-time Pay:

From $15.00 per hour

Schedule:

8 hour shift Every weekend Holidays Monday to Friday On call Overnight shift

Overtime Work Location:

In person