Front Desk Agent Position Available In Lehigh, Pennsylvania
Tallo's Job Summary: This job listing in Lehigh - PA has been recently added. Tallo will add a summary here for this job shortly.
Job Description
Front Desk Agent Aimbridge Hospitality – 3.0
Allentown, PA Job Details Full-time Estimated:
$28.8K – $36.5K a year 1 day ago Benefits AD&D insurance Disability insurance Health insurance Dental insurance Paid time off Employee assistance program Vision insurance Qualifications Customer service Basic math Microsoft Office High school diploma or GED Communication skills Hotel experience Entry level Full Job Description Join Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence:
Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
Communication:
Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem-Solving:
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking Ability:
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
Financial Skills:
Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
Whether visitors are taking the whole family to Dorney Park and Wildwater Kingdom, touring the western Lehigh Valley wineries or are here for business with one of the many corporations based in Allentown, PA—Mack, Nestle and Olympus among them—the suites at our Allentown, PA hotel let guests do things their way. A hot full breakfast is included seven days a week. We invite our guests to enjoy an included evening social served Monday through Thursday, and stock their suite’s kitchen with favorites. A 24-hour fitness center and indoor pool allow for maintaining any exercise program.
