Hotel Lobby Attendant Position Available In Philadelphia, Pennsylvania
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Job Description
Hotel Lobby Attendant Saila Inn Philadelphia, PA 19119 WHAT
WE ARE LOOKING FOR
The Lobby Attendant promotes a positive image of the Hotel to guests and must be pleasant, friendly, and able to address problems or special requests. The responsibilities include keeping the lobby clean, sweeping and washing floors, vacuuming carpets, washing walls, dusting Furniture and fixtures, etc.
WHAT WE EXPECT FROM YOU
Ensure uniforms and personal appearance are clean and professional Support all co-workers and treat them with dignity and respect Support team to reach common goals Move at a speed that is required to respond to work situations (e.g., run, walk jog) Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Move through narrow, confined, or elevated spaces Move over Sloping, uneven or slippery surfaces and steps Move up and down a ladder Move up and down stairs, lift, carry, and place objects weighing less than or equal to 55 pounds without assistance and in excess of 55 pounds with assistance Ability to push and pull loaded housekeeping cart and other work-related machinery over sloping and uneven surfaces Stand, sit kneel, or walk for an extended period or high frequency across an entire work shift Monitor and maintain cleanliness, sanitation, and organization of assigned work areas Ensure security of any assigned keys, beeper, and radios Maintain cleanliness and organization of floor closets Clean designated areas with proper chemicals, tools, and equipment Clean restroom Clean the lobby Acknowledge all guests and respond promptly to their needs, however busy and whatever time of day. Ensure unresolved incidents are reported to Manager/Supervisor Familiarity with all hotel services/features and local attractions/activities to respond to guest inquiries accurately Maintain knowledge and compliance with departmental policies, service procedures, and standards Availability during peak operating times, ie: Weekends, Holidays and Special Events Work as a team member to ensure our guests have the best possible experience
JOB KNOWLEDGE & SKILLS
Perform job functions with attention to details, speed and accuracy Knowledge of proper chemical handling Endure various physical movements throughout the work areas. Must be able to reach above head and shoulder height to perform job duties. Must be able to stand and exert well-paced mobility for up to 8 or more hours in length. Excellent written and verbal communication skills Compute basic arithmetic and mathematical calculations Organized and detail oriented Excellent time management skills Excellent interpersonal skills Sound leadership and managerial skills Ability to work effectively in stressful, high-pressure situations while maintaining composure and guest satisfaction
Job Types:
Full-time, Part-time Pay:
$17.00 – $19.00 per hour
Benefits:
401(k) Dental insurance Flexible schedule Health insurance
Shift:
Day shift
Work Location:
In person