Front Desk Agent Position Available In Beaufort, South Carolina
Tallo's Job Summary: A Front Desk Agent position is available at Hilton Beachfront Resort & Spa in Hilton Head Island, SC. Responsibilities include guest check-ins/ check-outs, payment processing, providing information to guests, and handling emergencies. The role requires a warm demeanor, attention to detail, and the ability to stand for extended periods. This full-time position offers a competitive pay starting at $17.00 per hour and benefits such as health insurance, paid time off, and employee discounts.
Job Description
Front Desk Agent Hilton Beachfront Resort & Spa 1 Hotel Circle, Hilton Head Island, SC 29928 No matter whether a guest arrives weary from their travels or excited for a vacation, you know what to do to make them feel at home. They will appreciate the pristine lobby, your warm welcome, and your efficiency in getting them checked in and pointed in the right direction. When they know you genuinely care about the quality of their stay, you are operating at a level of excellence. What you’ll do Organize, confirm and process guest check-ins/ check-outs and adapt for any changes Secure payment, verifying and adjusting billing as needed Provide guests with room and hotel information, directions, amenities and local interests Run daily reports, reviewing to see what needs to be communicated to the next shift’s staff Complete cashier and closing reports, counting the bank at the end of each shift securely Accept and record wake-up calls, delivering to the right department Communicate any emergency, lost item or theft to proper security staff and/or authorities Keep contingency lists in case of emergency and communicate any necessary messages Perks you deserve We’ll support you in and out of the workplace by offering: Team-spirited coworkers Encouraging leadership Support to live a life of wellbeing and happiness Opportunities to serve and give back to the community Discounts on hotel rooms, gift shop items, food and beverage Recognition programs What we’re looking for A warm, people-oriented demeanor A team-first attitude A gift for paying attention to the smallest details This role requires compliance with quality assurance expectations and standards. You may be required to stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. You’re welcomed here Our highest priority is making you feel as welcome as our guests. We want you to feel comfortable being yourself and to know you’re important to us. You’ll make an impact in your role, and for that, you’ll be appreciated and valued.
Job Type:
Full-time Pay:
From $17.00 per hour
Benefits:
401(k) Dental insurance Employee discount Flexible spending account Health insurance Health savings account Paid time off Referral program Vision insurance
Schedule:
8 hour shift Day shift Evening shift Holidays Monday to Friday Morning shift Night shift Weekends as needed Ability to
Commute:
Hilton Head Island, SC (Required) Ability to
Relocate:
Hilton Head Island, SC:
Relocate before starting work (Required)
Work Location:
In person