Front Desk Agent/Night Auditor Position Available In Charleston, South Carolina

Front Desk Agent/Night Auditor North Charleston Lodge Charleston, SC Job Details Full-time $12 – $14 an hour 2 days ago Benefits Employee discount Qualifications Bilingual Hospitality Computer operation Guest relations Multilingual Guest services experience (1-2 years) Organizational skills Front desk Guest services Phone etiquette Communication skills Hotel experience Entry level Hospitality management Full Job Description Job Overview We are seeking a dedicated and detail-oriented Front Desk Clerk/Night Auditor to join our hospitality team. This position plays a crucial role in ensuring a seamless experience for our guests during their stay. The ideal candidate will be responsible for managing front desk operations during the night shift, providing exceptional guest services, and performing auditing tasks to maintain accurate financial records. Duties Greet and check in guests upon arrival, ensuring a warm and welcoming atmosphere. Handle guest inquiries and provide information about hotel services, local attractions, and amenities. Manage phone systems efficiently, responding to calls promptly and professionally. Process guest check-outs and handle billing inquiries with accuracy. Maintain the front desk area in an organized and tidy manner. Conduct nightly audits of financial transactions to ensure accuracy in reporting. Collaborate with housekeeping and maintenance teams to address any guest concerns or requests. Uphold high standards of guest relations by addressing issues promptly and effectively. Skills Proven experience in front desk operations within a hotel or hospitality environment is preferred. Strong phone etiquette skills to communicate effectively with guests over the phone. Excellent guest relations skills, demonstrating a commitment to providing outstanding service. Bilingual or multilingual abilities are a plus, enhancing communication with diverse guests. Knowledge of hospitality management principles is advantageous. Ability to work independently during night shifts while managing multiple tasks efficiently. Strong attention to detail and organizational skills to ensure accurate record keeping. Join our team as a Front Desk Clerk/Night Auditor and contribute to creating memorable experiences for our guests while advancing your career in the hospitality industry.

Job Type:

Full-time Pay:

$12.00 – $14.00 per hour Expected hours: 32 – 40 per week

Benefits:

Employee discount

Schedule:

8 hour shift Evening shift Overnight shift

Work Location:

In person