Front Desk Associate Position Available In Charleston, South Carolina
Tallo's Job Summary: Seeking a dedicated Front Desk Associate to join TOWNEPLACE SUITES in North Charleston, SC. From $15 an hour, this role requires bilingual skills, hospitality experience, and strong communication abilities. Responsibilities include guest services, reservations, and maintaining a welcoming front desk area. Join the team to create exceptional guest experiences.
Job Description
Front Desk Associate
TOWNEPLACE SUITES
- 4.
0 North Charleston, SC Job Details Part-time | Full-time From $15 an hour 19 hours ago Benefits Employee discount Flexible schedule Qualifications Bilingual Hospitality Guest relations Multilingual Customer service Front desk Guest services Phone etiquette Communication skills Hotel experience Entry level Hotel management Full Job Description Overview We are seeking a dedicated and friendly Front Desk Agent to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive experience for all visitors. This position requires strong communication skills, attention to detail, and a passion for hospitality. Responsibilities
- Greet guests upon arrival with a warm and welcoming demeanor.
- Manage check-in and check-out processes efficiently while ensuring accuracy in guest information.
- Handle guest inquiries, requests, and complaints promptly and professionally.
- Maintain knowledge of hotel services, local attractions, and events to assist guests effectively.
- Process reservations and cancellations through the hotel management system.
- Perform night audit duties as required, ensuring all financial transactions are accurate.
- Collaborate with housekeeping and maintenance teams to ensure guest satisfaction.
- Uphold the highest standards of cleanliness and organization at the front desk area. Skills
- Strong guest services orientation with a focus on customer satisfaction.
- Bilingual or multilingual abilities are highly desirable to cater to diverse clientele.
- Previous experience in hospitality or hotel management is preferred.
- Excellent phone etiquette and communication skills for effective interaction with guests.
- Ability to work well under pressure in a fast-paced environment while maintaining attention to detail.
- Familiarity with front desk operations and hotel management software is an advantage.
Join our team as a Front Desk Agent and contribute to creating memorable experiences for our guests!
Job Types:
Full-time, Part-time Pay:
From $15.00 per hour
Benefits:
Employee discount Flexible schedule
Schedule:
8 hour shift Evening shift Holidays Night shift
Work Location:
In person
