Front Office Coordinator Position Available In Charleston, South Carolina

Front Office Coordinator Best Western West Ashley and Sleep Inn West Ashley 1540 Savannah Highway, Charleston, SC 29407 Job Overview As a Front Desk Agent, you will be the first point of contact for guests at our hotel, providing exceptional customer service and creating a welcoming atmosphere. Duties

• Greet guests upon arrival and assist with check-in and check-out processes
• Handle guest inquiries, requests, and complaints in a professional and timely manner
• Process reservations and cancellations accurately
• Perform night audit procedures to ensure the accuracy of guest accounts
• Operate the front desk computer system and handle phone calls efficiently
• Maintain a clean and organized front desk area
• Assist with guest relations and provide information about hotel services and amenities Qualifications
• Previous experience in hotel management or hospitality industry is preferred
• Strong customer service skills with a friendly and professional demeanor
• Knowledge of front desk operations and night audit procedures is a plus
• Excellent phone etiquette and communication skills
• Ability to speak multiple languages is an advantage
• Familiarity with hotel booking systems and phone systems

Job Type:

Part-time Pay:

$15.00

• $16.

00 per hour

Benefits:

401(k) Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Night shift Ability to

Commute:

Charleston, SC 29407 (Required) Ability to

Relocate:

Charleston, SC 29407: Relocate before starting work (Required)

Work Location:

In person