Hotel Front Desk Agent Position Available In Charleston, South Carolina

Hotel Front Desk Agent

ACS – 3.5

Mount Pleasant, SC Job Details Full-time $15 – $16 an hour 1 day ago Qualifications Bilingual Hospitality Spanish Guest relations Customer service English Driver’s License Front desk Phone etiquette Communication skills Hotel experience Entry level Hospitality management Hotel management

Full Job Description Position:

Front Desk Agent Location:

Charleston, South Carolina//Mount Pleasant Schedule:

3:00 PM – 11:00 PM (Evening Shift)//11PM to 7

AM Compensation:

$16.00 per hour

Employment Type:

Full-Time Independent contractor through staffing agency Overview We are seeking a dedicated and personable Front Desk Agent to join our team in providing exceptional service to our guests. As the first point of contact for visitors, you will play a crucial role in creating a welcoming atmosphere and ensuring a seamless check-in and check-out experience. The ideal candidate will possess strong customer service skills, attention to detail, and the ability to handle various tasks in a fast-paced environment. This position is staffed through an agency , offering the flexibility and autonomy of working as an independent contractor . Duties Greet guests warmly upon arrival and assist with the check-in process. Manage phone calls and inquiries with professionalism, demonstrating excellent phone etiquette. Provide information about hotel services, amenities, and local attractions to enhance guest experiences. Handle guest requests and resolve any issues or complaints promptly and effectively. Maintain accurate records of guest information, reservations, and transactions. Assist with night audit duties as required, ensuring all financial transactions are balanced at the end of each day. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Uphold high standards of cleanliness and organization at the front desk area. Requirements Previous experience in hotel management or hospitality management is preferred. Strong customer service skills with a focus on guest relations. Proficiency in phone etiquette and communication skills. Bilingual Spanish and English Ability to work flexible hours, including nights and weekends as needed. Familiarity with hotel management software is advantageous but not mandatory. A positive attitude, strong work ethic, and ability to thrive in a team-oriented environment. Join us in delivering outstanding hospitality experiences as a Front Desk Agent!

Job Type:

Full-time Pay:

$15.00 – $16.00 per hour Expected hours: 40 per week Application Question(s): Do you have ITIN, EIN or SSN?

Language:

Spanish and English (Required) Ability to

Commute:

Mount Pleasant, SC 29464 (Required)

Work Location:

In person