Night Auditor/Front Desk Clerk Position Available In Charleston, South Carolina

Night Auditor/Front Desk Clerk Comfort Suites – Mt Pleasant

IOP 1130

Hungryneck Boulevard, Mount Pleasant, SC 29464 Overview We are seeking a dedicated and personable Front Desk Agent to join our team at our Comfort Suites hotel. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless check-in and check-out experience. Responsibilities Welcome guests with a warm and friendly demeanor upon arrival and assist with check-in and check-out processes. Manage reservations, including modifications and cancellations, while ensuring accurate information is recorded in the hotel management system. Operate phone systems efficiently to handle incoming calls, relay messages, and provide information as needed. Conduct night audits as required, ensuring all financial transactions are accurately recorded. Collaborate with other departments to ensure guest satisfaction and address any special requests or needs. Requirements Previous experience in hotel management or a similar customer service role is preferred. Strong interpersonal skills with a focus on guest relations and customer service excellence. Proficiency in phone etiquette and the ability to communicate effectively with guests from diverse backgrounds. Familiarity with hotel management software is a plus; training will be provided for specific systems used by our establishment. Ability to work flexible hours, including nights, weekends, and holidays as needed. Join us in creating memorable experiences for our guests while fostering a welcoming environment that reflects our commitment to exceptional service. •

NEW HIRE SIGN-IN BONUS ALSO OFFERED

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Job Type:

Full-time Pay:

$15.00 – $17.00 per hour Expected hours: 40 per week

Benefits:

Employee discount

Schedule:

Holidays Night shift Overnight shift Weekends as needed

Experience:

Hotel:

1 year (Preferred) Ability to

Commute:

Mount Pleasant, SC 29464 (Required) Ability to

Relocate:

Mount Pleasant, SC 29464: Relocate before starting work (Required)

Work Location:

In person