Part-Time Front Desk Agent Position Available In Charleston, South Carolina
Tallo's Job Summary: The Part-Time Front Desk Agent position at Marriott Charleston in Charleston, SC involves greeting and serving guests professionally, registering guests, resolving issues, and maintaining effective communication within the hotel. Ideal candidates have guest service experience. Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. Background and substance abuse screening required.
Job Description
Part-Time Front Desk Agent Marriott Charleston – 4.0 Charleston, SC Job Details Part-time 1 day ago Qualifications 10 key typing Guest services Entry level Full Job Description The primary purpose of the Front Desk Agent is to greet and serve guests in a professional, gracious manner. Register guests; provide prompt and courteous service to the guest throughout their stay, resolve guest problems, close guest accounts upon check out and offer fond farewell to guests. Essential Job Functions Greet guests immediately with a friendly, sincere welcome. Use a positive, clear speaking voice, listen to guest requests and respond with appropriate action. Maintain cash bank per accounting guidelines. Comply with all accounting procedures. Maintain effective communication within Front Office and related departments, and with all hotel departments. Stay aware of issues relating to front office and general hotel operations. Understand and operate front office telephone, computer systems, and equipment such as ten key adding machine, facsimile machines, etc. Promptly complete the check-in and check-out process Listen to and promptly act to resolve guest problems and complaints. Authorize revenue allowances to remedy problems only after other alternative solutions have failed and appropriately document the solution/remedy. Apprise management of all guest complaints/problems; including those that have been resolved. Auro Hotels is an Equal Employment Opportunity and E-Verify Employer. All applicants are subject to background and substance abuse screening prior to any offer of employment. Experience Preferred Preference given to candidates with prior guest service experience
Behaviors Preferred Detail Oriented:
Capable of carrying out a given task with all details necessary to get the task done well
Team Player:
Works well as a member of a group
Enthusiastic:
Shows intense and eager enjoyment and interest Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
