Front Desk Agent Position Available In Horry, South Carolina

Front Desk Agent 3.3 3.3 out of 5 stars Little River, SC 29566 ###

Job Overview:

We are seeking a friendly and professional Front Desk Clerk/Night Auditor to join our team. As the first point of contact for our guests, you will play a crucial role in providing exceptional customer service and ensuring a positive guest experience. This position requires excellent communication skills, attention to detail, and the ability to handle various tasks simultaneously. ###

Duties:

• Greet guests and provide them with a warm welcome
• Check-in and check-out guests efficiently and accurately
• Answer phone calls and respond to guest inquiries
• Assist guests with reservations, room assignments, and special requests
• Handle cash transactions and maintain accurate records
• Process guest payments and ensure billing accuracy
• Maintain a clean and organized front desk area
• Perform night audit duties, including reconciling daily transactions and preparing reports
• Address guest concerns or complaints in a professional manner
• Collaborate with other hotel staff to ensure smooth operations ###

Requirements:

• Previous experience in hospitality or front desk role preferred
• Knowledge of hotel management systems and phone systems
• Excellent phone etiquette and communication skills
• Multilingual abilities are a plus
• Strong customer service skills with a focus on guest satisfaction
• Ability to handle cash transactions accurately
• Attention to detail and ability to multitask effectively
• Flexibility to work night shifts, weekends, and holidays as needed Join our team and contribute to creating memorable experiences for our guests.

Apply today!

Job Type:

Full-time Pay:

$12.00

• $14.

00 per hour

Benefits:

401(k) Dental insurance Employee discount Health insurance Paid time off Vision insurance

Schedule:

8 hour shift Evening shift Weekends as needed

Work Location:

In person