Hotel Front Desk Agent Position Available In Horry, South Carolina

Hotel Front Desk Agent 3.3 3.3 out of 5 stars 722 Hwy 17, Little River, SC 29566 Job Summary We are seeking a dedicated and professional Front Desk Agent to join our team in providing exceptional customer service to our guests. The ideal candidate will be the first point of contact for guests, ensuring a warm welcome and smooth check-in and check-out processes. This role requires strong communication skills, attention to detail, and a commitment to enhancing the guest experience in a hospitality environment. Duties Greet guests upon arrival with a friendly and welcoming demeanor. Manage the check-in and check-out processes efficiently, ensuring accuracy in guest information. Handle guest inquiries and resolve any issues or complaints promptly and professionally. Maintain knowledge of hotel services, local attractions, and amenities to assist guests effectively. Operate phone systems to manage incoming calls, take reservations, and provide information. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction during their stay. Process payments and maintain accurate records of transactions. Assist in administrative tasks as required, including managing correspondence and maintaining front desk supplies. Requirements Proven experience in customer service or hospitality roles is preferred. Strong guest relations skills with the ability to communicate effectively with diverse clientele. Multilingual abilities are a plus, enhancing communication with international guests. Familiarity with phone systems and front desk operations in a hotel setting is advantageous. Excellent phone etiquette and interpersonal skills are essential for this role. Ability to work flexible hours, including weekends and holidays as needed. A positive attitude, strong work ethic, and commitment to delivering outstanding service in the hospitality industry. Join our team as a Front Desk Agent where you can make a meaningful impact on our guests’ experiences while developing your career in hospitality!

Job Type:

Part-time Pay:

$14.00 – $15.00 per hour Expected hours: 25 – 40 per week

Benefits:

Employee discount Flexible schedule Paid time off

Schedule:

8 hour shift Holidays Overnight shift Ability to

Commute:

Little River, SC 29566 (Required) Ability to

Relocate:

Little River, SC 29566: Relocate before starting work (Required)

Work Location:

In person