Front Desk Agent Position Available In Kershaw, South Carolina
Tallo's Job Summary: Join our team as a Front Desk Agent at Spring Hill Suites in Camden, SC. Greet guests warmly, assist with check-in/out, provide information on hotel amenities, and handle inquiries professionally. Enjoy a pay rate starting at $11.00 per hour for full-time or part-time positions. Benefit from employee discounts with expected hours ranging from 30-40 per week.
Job Description
Front Desk Agent Spring Hill Suites 122 Wall Street, Camden, SC 29020
Overview:
We are seeking a friendly and professional Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a smooth check-in and check-out process. If you have excellent communication skills, a positive attitude, and enjoy working in a fast-paced hospitality environment, we would love to hear from you.
Responsibilities:
- Greet guests with a warm and welcoming demeanor
- Assist guests with check-in and check-out procedures
- Provide information about hotel amenities, services, and local attractions
- Handle guest inquiries, requests, and complaints promptly and professionally
- Operate phone systems to answer incoming calls and transfer calls to appropriate departments
- Maintain accurate guest records and reservation information
- Process payments and maintain cash handling procedures
- Collaborate with housekeeping staff to ensure guest rooms are clean and ready for occupancy
Skills:
- Excellent guest relations skills with a focus on providing exceptional customer service
- Proficient in operating phone systems and other office equipment
- Knowledge of hotel management software is a plus
- Strong phone etiquette and communication skills
- Bilingual or multilingual abilities are highly desirable
- Ability to handle difficult situations with patience and professionalism
- Strong problem-solving skills and attention to detail
- Ability to work in a fast-paced environment while maintaining a positive attitude Join our team as a Front Desk Agent and enjoy the following benefits: If you are passionate about delivering outstanding customer service in the hospitality industry, we encourage you to apply for this position.
We look forward to reviewing your application.
Job Types:
Full-time, Part-time Pay:
From $11.00 per hour Expected hours: 30
- 40 per week
Benefits:
Employee discount
Schedule:
10 hour shift 8 hour shift Day shift Evening shift Holidays Morning shift
Work Location:
In person
