Front Desk Agent Position Available In Lancaster, South Carolina
Tallo's Job Summary: Front Desk Agent/TownePlace Suites by Marriott Charlotte Fort Mill in Fort Mill, SC is seeking a Front Desk Agent to register guests, handle reservations, and provide excellent customer service. The estimated salary for this position is $29.6K - $34.2K a year, with benefits including health insurance, paid time off, and 401(k) matching. Qualifications include customer service experience and computer skills.
Job Description
Front Desk Agent TownePlace Suites by
Marriott Charlotte Fort Mill Fort Mill, SC Job Details Estimated:
$29.6K – $34.2K a year 8 hours ago Benefits Health insurance Dental insurance Paid time off Vision insurance 401(k) matching Employee discount Life insurance Qualifications CPR Certification Customer service First aid High school diploma or GED Computer skills Entry level
Full Job Description Description:
Front Desk Agent/Townplace Suites Fort Mill, SC Description Register and assign rooms to guests. Issue room key and directions directly to guest. Sort, and track incoming mail and messages. Transmit and receive messages using all communication avenues. Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions. Keep record of room availability and rate. Compute bill, collect payment, and make change for guests. Make, confirm, and cancel reservations via all communication avenues. Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable. Make reservation, transportation, or entertainment reservations for guest. Ability to accurately use various office software. Have a full working knowledge and expertise of each shift including night audit. We are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
EOE/M/F/V/D.
Requirements:
Requirements . Customer Service Experience & computer skills are required
- Minimum lifting of 20 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Minimum pulling of 20 pounds.
- Other duties may be assigned.
- Must have a comprehensive knowledge of all hotel departments and functions.
- Must have good mathematical and computer skills.
- High school education required. Relevant training and experience and additional education preferred.
- CPR and first aid training preferred.
- Additional language ability preferred.
Benefits -401(k) matching-Medical, Dental, and Vision Insurance-Paid Time off after 90 days-Life insurance -Hotel discount program
