Front Desk Agent Position Available In Lancaster, South Carolina

Front Desk Agent Fort Mill, SC
Description Front Desk Agent/Townplace Suites Fort Mill, SC Description

• Register and assign rooms to guests.
• Issue room key and directions directly to guest.
• Sort, and track iing mail and messages.
• Transmit and receive messages using allmunication avenues.
• Answer inquiries pertaining to hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
• Keep record of room availability and rate.
• Compute bill, collect payment, and make change for guests.
• Make, confirm, and cancel reservations via allmunication avenues.
• Post charges such as room, food, liquor, or telephone to guest bill if interface is inoperable.
• Make reservation, transportation, or entertainment reservations for guest.
• Ability to accurately use various office software.
• Have a full working knowledge and expertise of each shift including night audit.

We are proud to be an Equal Opportunity Employer. We celebrate diversity and aremitted to creating an inclusive environment for all employees.

EOE/M/F/V/D.

Requirements Requirements . Customer Service Experience &puter skills are required

• Minimum lifting of 20 pounds.
• Pushing, bending, stooping, upward reaching, manual dexterity.
• Hearing, writing, typing.
• Minimum pulling of 20 pounds.
• Other duties may be assigned.
• Must have aprehensive knowledge of all hotel departments and functions.
• Must have good mathematical and puter skills.
• High school education required. Relevant training and experience and additional education preferred.
• CPR and first aid training preferred.
• Additional language ability preferred.

Benefits-401(k) matching-Medical, Dental, and Vision Insurance-Paid Time off after 90 days-Life insurance -Hotel discount program