Front Desk Agent- Full Time Position Available In Richland, South Carolina
Tallo's Job Summary: The Front Desk Agent position at Hilton Garden Inn/Home2 Suites Columbia Downtown in Columbia, SC is a full-time role offering $13 an hour. Responsibilities include assisting guests with check-in/check-out, handling phone calls, and addressing special requests. Ideal candidates have a high school diploma or GED and previous guest service experience is preferred. This role requires flexibility in working hours, including nights, weekends, and holidays.
Job Description
Front Desk Agent- Full Time Hilton Garden Inn/Home2 Suites Columbia Downtown Columbia, SC Job Details Full-time $13 an hour 2 days ago Qualifications Hospitality High school diploma or GED Supervising experience Guest services Entry level Under 1 year Hospitality management Full Job Description
YOUR NEXT DESTINATION AWAITS
Careers at Commonwealth Lodging Top Notch Talent + World Class Hospitality We take a proactive, hands-on approach to hotel management. Our team boasts extensive experience in all areas of hospitality management.
Core Values:
Team First, Own It, Relationship Oriented, Professionalism, Integrity/Honest Position Summary The position involves high guest contact and presents the first point of contact for all our guests. The Front Desk Agent is responsible for assisting guests with check-in and check-out, answers and processes all phone calls received, and handles all special requests for services or information, in accordance with standard policies and procedures. Always maintain positive guest relations. Work to resolve guest challenges, ensuring guest satisfaction. Maintain knowledge of all hotel features/services, hours of operation, room rates, special packages and promotions, daily house count and expected arrivals/departures and scheduled daily group activities. This industry functions seven (7) days a week, twenty-four (24) hours a day. Regular attendance in accordance with company standards is essential for success in this position. Physician responsibilities include Exert physical effort in lifting/transporting at least 25 pounds; Push/pull carts and other equipment up to 100 pounds; Endure various physical movements throughout the work areas; Work environment – front office, and all areas of the hotel. Job involves working under variable temperature conditions and noise levels, in indoor and outdoor settings; Must be able to stand and exert well-paced mobility for up to 8-hours in length. Must be willing and can work a varied schedule that includes nights, weekends and holidays.
Preferred Qualifications Education:
High school diploma or G.E.D. equivalent.
Related Work Experience:
Minimum of 1 year of experience as a Guest Service Agent is preferred
Supervisory Experience:
No supervisory experience.
