Homewood Suites Columbia SC – Front Desk Agent Position Available In Richland, South Carolina
Tallo's Job Summary: Join Homewood Suites Columbia SC as a Front Desk Agent, where you'll provide exceptional customer service, handle reservations, and ensure smooth operations at the front desk. Ideal candidates have a high school diploma, hotel experience, and proficiency in hotel management software. Full-time employees enjoy competitive benefits including medical, dental, vision coverage, and more. Apply now to be part of our supportive work environment and grow with us!
Job Description
Homewood Suites Columbia SC – Front Desk Agent 3.0 3.0 out of 5 stars Columbia, SC 29210 Join Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence:
Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
Communication:
Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem-Solving:
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking Ability:
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
Financial Skills:
Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
Our extended stay hotel is located near downton Columbia. We’re between I-126 and Highway 176, a mile from the Riverbanks Zoo, which is linked with the Riverbanks Bontanical Garden. Downtown Columbia, the University of South Carolina, and South Carolina State House are all within four miles. Rejuvenate in our fitness center and enjoy our fully equipped in-suite kitchens, free hot breakfast, and complimentary evening social, Monday – Thursday. When you join us, you’ll find a supportive and collaborative work environment where you’ll feel like part of a family. We celebrate our successes, so if you are looking for a place where you can grow, succeed, and belong, come join us!
