Night Auditor/Front Desk Clerk Position Available In Spartanburg, South Carolina

Night Auditor/Front Desk Clerk Red Roof Inn & Suites Duncan 1386 East Main Street, Duncan, SC 29334 Job Summary Please call Alex at 864-249-3500. We are seeking a dedicated and friendly Front Desk Agent to join our team at a vibrant resort. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and a passion for hospitality. The Front Desk Agent will manage guest check-ins and check-outs, handle inquiries, and maintain guest relations to enhance their experience. Duties Greet guests warmly upon arrival and assist with the check-in process. Manage guest check-outs efficiently and accurately. Handle reservations, cancellations, and modifications using hotel management software. Answer phone calls promptly, providing information about the resort’s services and amenities. Address guest inquiries and resolve any issues or complaints in a professional manner. Maintain an organized front desk area and ensure all necessary supplies are stocked. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Provide information on local attractions, dining options, and activities to enhance guests’ stay. Uphold high standards of phone etiquette while interacting with guests over the phone. Experience Previous experience in a front desk or guest services role within the hospitality industry is preferred. Familiarity with phone systems and hotel management software is a plus. Strong interpersonal skills with the ability to build rapport with guests from diverse backgrounds. A background in hotel management or related fields is advantageous but not mandatory. Join us in creating memorable experiences for our guests while working in a dynamic environment that values teamwork and excellence in service!

Job Type:

Part-time Pay:

$10.00 – $11.00 per hour

Benefits:

Employee discount

Schedule:

Night shift Overnight shift

Work Location:

In person