Front Desk Associate Position Available In Blount, Tennessee
Tallo's Job Summary: We are looking for a detail-oriented Front Desk Associate to be the first point of contact for guests at our hotel in Townsend, TN. Responsibilities include check-ins, check-outs, reservations, and administrative tasks. Previous experience in customer service or administration is preferred. The position offers up to $15 an hour and a supportive team environment.
Job Description
Front Desk Associate Confidential Hotel – Great Smoky Mountains Townsend, TN Job Details Full-time Up to $15 an hour 1 day ago Qualifications Customer service Administrative experience Driver’s License POS Front desk Communication skills Entry level Full Job Description Job Summary We are seeking a detail-oriented and outgoing Front Desk Associate to join our team. The Front Desk Associate serves as the first point of contact for guests, clients, or patients, providing a warm welcome and delivering outstanding service. This role is responsible for managing front desk operations including check-ins, check-outs, reservations, phone inquiries, and general administrative tasks. This role is essential in ensuring our hotel is the top choice for customers visiting the Smokies! We offer a great and supportive team environment along with good compensation and benefits and pride ourselves on being a top place to work in the area. Duties Greet and assist guests or customers in a professional, friendly manner Answer incoming calls and direct them appropriately Check guests in and out efficiently using reservation systems Manage bookings, cancellations, and changes accurately Handle payments, issue receipts, and maintain accurate records Respond to questions, concerns, and service requests promptly Maintain a clean, organized, and welcoming front desk and lobby area Coordinate with housekeeping, maintenance, or other departments as needed Enforce policies and ensure security and safety protocols are followed Experience Previous front desk, customer service, or administrative experience preferred Proficiency with computers and basic office software; familiarity with reservation or POS systems a plus Excellent communication and interpersonal skills Ability to multitask, stay organized, and remain calm under pressure Professional appearance and demeanor Availability to work flexible hours, including evenings, weekends, and holidays as needed We encourage all to apply!
Job Type:
Full-time Pay:
Up to $15.00 per hour Expected hours: No less than 35 per week
Schedule:
Day shift Evening shift Morning shift Weekends as needed Shift availability: Night Shift (Preferred) Day Shift (Preferred) Ability to
Commute:
Townsend, TN 37882 (Required)
Work Location:
In person
