Front Desk Agent Position Available In Cheatham, Tennessee
Tallo's Job Summary: Join Hampton Inn Pleasant View as a Front Desk Agent, providing exceptional customer service and efficient check-in processes for guests. This part-time role offers a pay rate starting at $14.50 per hour, with benefits including 401(k) matching, health insurance, and paid time off. Ideal candidates have previous customer service experience, strong communication skills, and a welcoming demeanor to assist guests effectively. Located in Pleasant View, TN 37146, this position requires a commitment to maintaining high hospitality standards and collaborating with other hotel teams for guest satisfaction.
Job Description
Front Desk Agent Hampton Inn Pleasant View 2606 Highway 49 East, Pleasant View, TN 37146 Job Overview We are seeking a friendly and professional Front Desk Agent to join our team. The ideal candidate will be the first point of contact for our guests, providing exceptional customer service and ensuring a welcoming atmosphere. This role requires strong communication skills, attention to detail, and the ability to handle various tasks efficiently in a fast-paced environment. The Front Desk Agent will play a crucial role in guest relations and hotel management. Responsibilities Greet guests upon arrival with a warm and welcoming demeanor. Manage check-in and check-out processes efficiently. Handle guest inquiries, requests, and complaints with professionalism and courtesy. Operate phone systems to respond to calls, take reservations, and provide information about hotel services. Conduct night audits as required, ensuring accurate financial reporting and record-keeping. Maintain knowledge of local attractions, events, and services to assist guests effectively. Collaborate with housekeeping and maintenance teams to ensure guest satisfaction. Uphold high standards of hospitality while maintaining a clean and organized front desk area. Experience Previous experience in customer service or hospitality is preferred. Familiarity with hotel management software is a plus. Strong phone etiquette skills are essential for effective communication with guests. Bilingual candidates are encouraged to apply to enhance guest relations. A background in guest services or related fields will be beneficial for this role. Join our team as a Front Desk Agent, where your skills in customer service and hospitality will shine while creating memorable experiences for our guests!
Job Type:
Part-time Pay:
From $14.50 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Free parking Health insurance Paid time off Vision insurance
Schedule:
8 hour shift Evenings as needed Holidays Night shift Overnight shift Weekends as needed Ability to
Commute:
Pleasant View, TN 37146 (Required) Ability to
Relocate:
Pleasant View, TN 37146: Relocate before starting work (Required)
Work Location:
In person
