Courtyard Nashville Green Hills – Front Desk Agent Position Available In Davidson, Tennessee
Tallo's Job Summary: Join our team as a Front Desk Agent at Courtyard Nashville Green Hills! This pivotal role involves providing outstanding customer service, effective communication, problem-solving, multitasking, and basic financial skills. Ideal candidates have a high school diploma, hotel experience, and familiarity with hotel software and Microsoft Office. Full-time positions offer competitive benefits including medical, dental, vision coverage, and more.
Job Description
Courtyard Nashville Green Hills – Front Desk Agent 3.0 3.0 out of 5 stars 3800 Bedford Avenue, Nashville, TN 37215 Join Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence:
Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
Communication:
Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem-Solving:
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking Ability:
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
Financial Skills:
Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
Simplify your travels at Courtyard Nashville Green Hills. Refresh in our guest rooms with plush Marriott bedding, ergonomic workspaces, and mini-fridges. Savor balanced entrees, Starbucks coffee, and craft cocktails at the Bistro, or try local restaurants like Santo, Park Café, and the renowned Bluebird Café. During your stay, easily get to top Nashville sights including Belmont University and Lipscomb University, the Mall at Green Hills, Centennial Park, and Cheekwood Botanical Garden. Stay active at our rooftop pool and 24-hour fitness center, or enjoy outdoor recreation at Centennial Park. Our convenient location near downtown Nashville makes our venues a great choice for your next formal meeting or special event. Whatever brings you to Nashville, enjoy your stay at Nashville Green Hills. What sets us apart is our team-oriented culture—we think as we, not I. We collaborate, support each other, and hold daily Stand-up Meetings to celebrate wins, recognize employees, and discuss ways to continuously improve our service. Our shared commitment is to create unforgettable experiences for our guests. As part of a company managing over 800 hotels worldwide, we take pride in our diverse workforce and people-first approach to business. Our employees enjoy fantastic benefits, including hotel discounts, discount programs, online training courses, management apprentice programs, leadership development opportunities, and much more. So, if you’re looking for a place where you can grow, succeed, and belong, come join us!
