Front Desk Associate Position Available In Davidson, Tennessee

Front Desk Associate 3.3 3.3 out of 5 stars Nashville, TN About North Point Hospitality Founded in 1978, North Point Hospitality is a multi-brand hotel development and management company based in Atlanta, GA. Our philosophy centers around developing upscale, brand-defining hotels in prime markets, partnering with industry leaders such as Hilton and Marriott. With a proven track record, North Point and its affiliate companies have developed 38 hotels from the ground up with a total investment over $600 million. The company currently owns and operates 9 hotels in the southeast, including 8 Hilton and Marriott brands. An additional 5 hotels are either under construction or in active development. What do we bring to the table? Enjoy travel discounts, medical, dental, vision, 401k match, PTO after 90 days, early access to earned wages and more! What you’ll do (mostly this…other duties may be assigned): Greets and welcomes guests upon arrival. Manages guest check-in, check-out and billing processes. Handles sensitive guest information including room assignment and credit card/cash Responds to guest inquiries, ensuring that complaints or requests are handled timely and with Meets all in-service requirements, complies with all system policies and procedures What you should bring to the table: High School diploma. 1-year experience in hotel front desk desired. High level of verbal and written communication skills. Customer service orientation with a friendly and outgoing personality. Computer skills. Attention to detail. Strong problem-solving skills and the ability to handle challenging situations calmly and effectively. Professionalism Ability to delight by anticipating guest needs and responding in a friendly, helpful manner Ability to display a consistently caring and respectful attitude Act as a gracious host to guests, vendors and candidates for employment