Group Reservations Coordinator – Part Time Position Available In Davidson, Tennessee
Tallo's Job Summary: The Sheraton Grand Nashville 417 is hiring a Part-Time Group Reservations Coordinator to manage reservation operations. Ideal candidates have hospitality experience, excellent guest service skills, and a focus on maximizing occupancy and revenue. Responsibilities include overseeing reservations, collaborating with front desk staff, and enhancing guest relations. This role requires strong communication, attention to detail, and proficiency in reservation software systems. The position offers benefits such as employee assistance, discounts, and free parking. Join the team in creating exceptional guest experiences through outstanding service!
Job Description
Group Reservations Coordinator – Part Time
SHERATON GRAND NASHVILLE 417
4th Avenue North, Nashville, TN 37219 Job Summary We are seeking a dedicated and detail-oriented Reservations Coordinator to oversee the reservation operations at our esteemed hotel. The ideal candidate will possess a strong background in hospitality and exceptional guest service skills. This role is crucial in ensuring that our groups/guests have a seamless booking experience while maximizing occupancy rates and revenue for the hotel. Responsibilities Oversee the reservation process, including booking, modifications, and cancellations. Maintain accurate records of reservations and ensure that all systems are updated promptly. Collaborate with front desk staff to ensure smooth check-in and check-out processes for guests. Develop and implement strategies to enhance guest relations and improve overall satisfaction. Handle guest inquiries regarding accommodations, amenities, and services in a professional manner. Ensure compliance with hotel policies and procedures while maintaining high standards of service. Qualifications Proven experience in hotels, preferably in a reservations role. Strong understanding of guest services and front desk operations within a hotel or resort setting. Excellent communication skills, both verbal and written, with a focus on guest relations. Ability to work under pressure in a fast-paced environment while maintaining attention to detail. Proficient in reservation software systems; familiarity with property management systems is a plus. Join our team as we strive to create memorable experiences for our guests through exceptional service!
Job Type:
Part-time Benefits:
Employee assistance program Employee discount Food provided Free parking Referral program
Schedule:
Day shift
Work Location:
In person
