Hampton Inn & Suites Nashville Elliston Place – Front Desk Agent Position Available In Davidson, Tennessee
Tallo's Job Summary: Join our team at Hampton Inn & Suites Nashville Elliston Place as a Front Desk Agent! This role requires excellent customer service skills, communication abilities, problem-solving capabilities, and multitasking proficiency. A high school diploma or equivalent is required, with prior hotel experience preferred. Full-time positions offer competitive benefits, including medical, dental, vision coverage, and more. Apply now for a chance to be part of a supportive and collaborative work environment where you can grow, succeed, and belong.
Job Description
Hampton Inn & Suites Nashville Elliston Place – Front Desk Agent 3.0 3.0 out of 5 stars 2330 Elliston Place, Nashville, TN 37203 Join Our Team as a Front Desk Agent! About Us The Front Desk Agent is the shining star of our guest experience, mastering the art of customer service and communication to create a seamless and inviting stay for all our guests. This pivotal role not only manages guest interactions but also keeps the front desk running like a well-oiled machine.
KEY SKILLS/RESPONSIBILITIES
Customer Service Excellence:
Provide outstanding service to guests, maintaining a friendly and warm demeanor at all times. Proven ability to deliver exceptional guest service and enhance guest satisfaction.
Communication:
Effectively convey information and ideas, and address guest inquiries and issues promptly. Strong verbal and written communication skills for interacting with guests and team members.
Problem-Solving:
Evaluate and select among alternative courses of action quickly and accurately to resolve guest concerns.
Multitasking Ability:
Manage multiple tasks efficiently, including handling reservations, check-ins, and check-outs.
Financial Skills:
Work with and understand financial information, performing basic arithmetic functions as needed.
EDUCATION & EXPERIENCE
High school diploma or equivalent; experience in a hotel or related field preferred. Familiarity with hotel management software and Microsoft Office suite. After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following: Now offering Daily Pay ! Ask your Recruiter for more details Medical, Dental, and Vision Coverage Short-Term and Long-Term Disability Income Term Life and AD&D Insurance Paid Time Off Employee Assistance Program 401k Retirement Plan
PROPERTY INFORMATION
Modern hotel near Vanderbilt Hospital. Across from Centennial Sportsplex, our hotel is just one block from Vanderbilt University. Attractions like Music Row, Broadway, Belmont University, Baptist Hospital, and TriStar Centennial Medical Center are all within ten minutes. Enjoy our pet-friendly rooms, fitness center, and outdoor pool, as well as free, hot breakfast.. At our hotel, we’re committed to providing the best guest service in the area. But what really sets us apart is our team. When you join us, you’ll find a supportive and collaborative work environment where you’ll feel like part of a family. We celebrate our successes every month with team-building activities and events that bring us closer together. So, if you’re looking for a place where you can grow, succeed, and belong, come join us!
