Hotel Front Desk Agent Position Available In Davidson, Tennessee
Tallo's Job Summary: As a Hotel Front Desk Agent at Staybridge Suites Nashville Vanderbilt, you will greet guests, manage check-ins and check-outs, handle inquiries, and maintain a clean lobby area. Previous hospitality experience is preferred, along with strong communication and customer service skills. This full-time or part-time role offers a pay rate of $16.00-$18.00 per hour, with benefits including 401(k) matching, health insurance, and paid time off. If you are detail-oriented and thrive in a fast-paced environment, apply now to join our team in Nashville, TN.
Job Description
Hotel Front Desk Agent Staybridge Suites Nashville Vanderbilt 350 22nd Avenue North, Nashville, TN 37203
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Check-in and check-out guests, ensuring accuracy of information
- Answer phone calls and respond to guest inquiries or requests
- Provide information about hotel facilities, services, and local attractions
- Handle guest complaints or concerns with empathy and resolve issues promptly
- Maintain a clean and organized front desk and lobby area
- Assist with administrative tasks such as filing, data entry, and reservation management
Experience:
- Previous experience in hospitality or front desk role preferred
- Familiarity with phone systems and basic office equipment
- Multilingual skills are a plus, especially if fluent in languages commonly spoken by hotel guests
- Knowledge of hospitality management principles and practices
- Strong guest relations skills with the ability to provide exceptional customer service
- Excellent phone etiquette and communication skills
- Basic understanding of hotel operations and procedures As a Front Desk Agent, you will be the first point of contact for our guests.
Your friendly demeanor, attention to detail, and ability to handle various tasks simultaneously will contribute to creating a positive experience for our guests. If you are passionate about providing excellent customer service and have the necessary skills to thrive in a fast-paced hospitality environment, we would love to hear from you. Please note that this is not an exhaustive list of responsibilities or qualifications associated with this position. Employment is contingent upon successful completion of a background check. To apply, please submit your resume highlighting your relevant experience in the hospitality industry. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Job Types:
Full-time, Part-time Pay:
$16.00
- $18.
00 per hour
Benefits:
401(k) 401(k) matching Dental insurance Employee discount Flexible schedule Health insurance Paid time off Vision insurance
Schedule:
8 hour shift Every weekend Holidays Morning shift Ability to
Commute:
Nashville, TN 37203 (Required) Ability to
Relocate:
Nashville, TN 37203: Relocate before starting work (Required)
Work Location:
In person
