Front Desk Associate Position Available In Hamilton, Tennessee
Tallo's Job Summary: As a Front Desk Associate at Homewood Suites by Hilton in Chattanooga, TN, you will be the initial point of contact for guests, ensuring efficient check-in experiences. This role involves managing reservations, addressing guest inquiries, maintaining a tidy front desk, and promoting hotel services. The position guarantees 32 hours per week with potential for more hours. Previous customer service or hospitality experience is preferred, along with strong communication and organizational skills. Apply today to join our team committed to exceptional service and hospitality.
Job Description
Front Desk Associate Homewood Suites by Hilton Chattanooga – 3.6 Chattanooga, TN Job Details Part-time | Full-time $12.78 – $13.53 an hour 14 hours ago Qualifications Bilingual Hospitality Customer service Organizational skills Communication skills Entry level Full Job Description Company Overview Homewood Suites by Hilton is part of the Hilton family, dedicated to providing memorable experiences for guests whether they are close to home or traveling around the world. We pride ourselves on our commitment to exceptional service and hospitality. Summary As a Front Desk Agent at Homewood Suites by Hilton, you will be the first point of contact for our guests, ensuring a welcoming and efficient check-in experience. Your role is vital in creating memorable stays and upholding our reputation for outstanding customer service. This position is a guaranteed 32 hours a week with the possibility of more hours. Responsibilities Greet guests upon arrival and assist with check-in procedures. Manage reservations and provide information about hotel services and amenities. Handle guest inquiries and resolve any issues promptly and professionally. Maintain an organized front desk area and ensure all necessary supplies are stocked. Process payments and manage cash transactions accurately. Assist with administrative tasks such as filing and data entry as needed. Perform night audit procedures. Promote hotel services to enhance guest experiences. Must be flexible and available all shifts. Requirements Previous experience in customer service or hospitality preferred. Strong communication skills, both verbal and written. Excellent organizational skills with attention to detail. Ability to manage time effectively in a fast-paced environment. Bilingual abilities are a plus but not required. If you’re passionate about delivering exceptional guest experiences and want to be part of a dynamic team at Homewood Suites by Hilton, we invite you to apply today!
Job Types:
Full-time, Part-time Pay:
$12.78 – $13.53 per hour Expected hours: 32 per week
Schedule:
8 hour shift Day shift Evening shift Night shift Ability to
Commute:
Chattanooga, TN 37421 (Required)
Work Location:
In person
