Front desk associate 3pm –11pm Sun-Thursday Position Available In Hamilton, Tennessee

Front desk associate 3pm –11pm

Sun-Thursday Dynamic Hixson LLC Chattanooga, TN Job Details Estimated:

$27.5K – $31.3K a year 2 days ago Qualifications Customer service High school diploma or GED Front desk Computer skills Communication skills Entry level Full Job Description TownePlace Suites Hixson Hwy 153

Sunday- Thursday Job Summary:

We are looking for a friendly, detail-oriented, and dependable 2nd Shift Front Desk Associate to join our team. This position plays a key role in delivering exceptional guest service during the afternoon and evening hours. You will be the face of the hotel, handling guest check-ins and check-outs, answering inquiries, and ensuring a positive experience from arrival to departure.

Key Responsibilities:

Greet all guests in a warm and professional manner Handle check-in and check-out procedures efficiently and accurately Respond to guest inquiries and resolve issues promptly with a customer-first attitude Manage reservations via phone, online booking systems, and walk-ins Handle payment transactions, process charges, and balance cash drawers Coordinate with housekeeping and maintenance to ensure guest satisfaction Monitor lobby and entrance areas for cleanliness and guest needs Provide information about hotel services, amenities, and local attractions Ensure compliance with hotel policies and security procedures Assist with administrative tasks and reports as needed

Qualifications:

High school diploma or equivalent (required) Previous front desk or customer service experience preferred Excellent communication and interpersonal skills Ability to handle stressful situations calmly and professionally Basic computer skills and familiarity with front desk software Fosse Must be able to stand for extended periods and lift up to 25 lbs if needed Availability to work weekends, holidays, and occasionally cover other shifts