Front Desk Clerk-Memphis Marriott East Position Available In Shelby, Tennessee
Tallo's Job Summary: The Front Desk Clerk position at Memphis Marriott East in Memphis, Tennessee involves greeting and checking in guests, managing reservations, handling cash transactions, and providing excellent customer service. The role requires a strong work ethic, flexibility with scheduling, and a team-oriented mindset. This is a full-time position at the upscale hotel located on Poplar Avenue.
Job Description
Front Desk Clerk-Memphis Marriott East
#25-1525
Memphis, Tennessee, United States
Location Description
5795 Poplar Avenue, Memphis, Tennessee 38119
Discover Blues City from the luxury and comfort of Marriott Memphis East. Our upscale hotel in Memphis, TN offers easy access to the city’s most popular attractions, including Graceland, Downtown Memphis, Beale Street, the University of Memphis and FedExForum, home of the Memphis Grizzlies.
Job Description
What you will be doing
Greet and communicate cordially with guests, promptly and professionally checking them in and out of the hotel. Assist in pre-registration and blocking of reservations when necessary.
Promptly, accurately and efficiently know how and where to post all charges.
Have complete working knowledge of Front Office computer or manual system, including all daily transactions and those which are not performed often.
Accurately manage cash handling, including receiving cash, checks and credit card information from guests for payment of hotel charges and making change correctly.
Review any reservations with special requests and work to block rooms accordingly.
Have knowledge of hotel rates, discounts and how to handle each.
Have working knowledge of reservations and procedures, including how to take same day reservations. Should be able to take reservations in approximately 2 minutes. Know and follow cancellation procedures and relocation procedures when necessary.
Location
Memphis Marriott-MEM
Requirements
What we are looking for
High work ethic and self-initiative
May be required to work varying schedules to include nights, weekends, and holidays
Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
Status
Full-time
