Guest Service Agent Position Available In Williamson, Tennessee
Tallo's Job Summary: The Guest Service Agent at Aloft Franklin in Franklin, TN is responsible for check-ins/outs, payments, billing, and assisting guests with reservations. They must provide exceptional service, anticipate guest needs, and comply with brand standards. Peachtree Group offers medical, dental, vision insurance, a 401(k) match, Paid Holidays, and more. Equal Opportunity Employer.
Job Description
Guest Service Agent Aloft Franklin 7109 South Springs Drive, Franklin, TN 37067 The Guest Service Agent is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
