Hotel Guest Service Agent Position Available In Wilson, Tennessee

Hotel Guest Service Agent Dhruv Management 1065 Franklin Road, Lebanon, TN 37090 Front Desk Guest Service Agent – Full Time/Part Time Hampton Inn and Suites Lebanon, TN We are excited to announce the opening of our Hampton Inn and Suites Lebanon and we’re looking for an experienced and dependable Front Desk Guest Service Agent to join our team!

Position:

Full-Time (1st Shift)

Schedule:

AM shifts (typically 7 AM – 3 AM), including weekends and holidays

Location:

1065 Franklin Road, Lebanon, TN 37087

Key Responsibilities:

Provide exceptional guest service at check-in, during guest stays, and at check-out Answer phones, respond to guest inquiries, and handle reservations accurately Maintain a clean, professional, and welcoming front desk area Communicate effectively with housekeeping and maintenance teams Resolve guest concerns promptly and professionally Accurately manage daily transactions and shift reports

Requirements:

2-3 years of prior hotel front desk or guest service experience required Strong communication and problem-solving skills Professional appearance and demeanor Dependable, punctual, and detail-oriented Ability to multitask in a fast-paced environment Experience with hotel property management systems (PMS) preferred Why Join Us? Be a part of a brand-new property with a growing team Career advancement opportunities within our hotel group Supportive leadership and positive work culture and help shape the guest experience at Hampton Inn and Suites Lebanon! If you are passionate about providing outstanding guest experiences and want to be part of a dynamic team at Dhruv Management, we invite you to apply today!

Job Type:

Full-time Pay:

$14.00 – $16.00 per hour

Benefits:

Employee discount Paid time off Professional development assistance Referral program

Schedule:

8 hour shift Morning shift Weekends as needed

Work Location:

In person